FAQ's

Have a question? Browse our FAQ's down below. 
If you don't see your question, please use the chat feature on the
website to get help immediately. 
If we are not available, please contact us or email us at info@modernpinkpaper.com

Account Details

We recently have switch over to a new hosting platform so all previous accounts do not exist. We don't save any personal info so just create a new account by clicking on the top right hand side (log in) and create a new account from there. 

Customizing Your Design

When you are viewing the product you want, you can select the drop down menu for ink colors and just select the color you want.

Yes, please let me know in the “additional notes” section which orientation you prefer.

Yes, however this will require a proof to be sent to you after purchase is completed. You can select the font choice you want by visiting our CUSTOM section and typing in the name of the font you want in the “additional notes” section.

Yes, you can type that color name in the “additional notes” section.

If you name your own color I would need to send a proof to the email address you provided, after purchase is completed.

No, unfortunately these are the only color options for envelopes I have available at this time.

Sure! Just type the 2 names in the personalization section.

No problem! Just request to see a proof and if you do not like the color combo you have chosen after you see the digital proof, I will work with you on a color combo until you are 100% satisfied.

Yes, most likely. There might be a slight difference due to your screens monitor.

OUR PRODUCTS

Modern Pink Paper offers:

Thanks you cards

Personalized stationery

Invitations

Luggage/bag tags

Notepads

Wedding Stationery

Possibly, let’s discuss what you had in mind. Contact me here.

There are certain custom orders we cannot take on dur to:

1. Our current workload

2. Our current resources

I use a high quality flat printing process that uses archival inks. The flat printing process provides a smooth finish so your design is not raised or engraved/embossed.

Yes, you can select the quantity you want for your item and the respective pricing for larger quantities will show automatically.

We do not offer additional quantity discounts on top of this. 

Flat Note cards:

Purchasing 10 cards?
Your order will get packaged in a clear resealable sleeve for safe keeping and easy gift giving.

Purchasing 20 or more cards?
Your order will get packaged in a clear stationery box for safe keeping and easy gift giving.

Folded Note cards:

Your order will get packaged in a clear stationery box for safe keeping and easy gift giving.

Art Prints:

Your art print will be packaged in a clear resealable sleeve with a thick board to ensure it will not bend or get damaged during shipping.

All products will be mailed in a bubble mailer or box depending on the size of the order.

Yes, please include a note in the “Gift Message” section.

Once you include a gift message, we will automatically gift wrap your package - no additional charge. 

SHIPPING AND TURNAROUND TIMES

No, your order will not include a receipt.

If you select YES, to “want to see a proof” then your order will ship within 2-3 business days after your approve your proof.

If you select NO, your order will ship within 2-3 business days. 

Sometimes are processing times will be sooner (1-2 business days) dpending on current workload. 

USA ORDERS

Within 4-7 business days: 10 – 40 note cards, 8×10 art prints, luggage tags.

Within 1-3 business days: 50 note cards or more, 11×14 art prints.

You may choose to upgrade to priority mail and that will automatically have your order ship via priority mail and you will receive within 1-3 business days.

Yes, for USA customers only.

There is no need to upgrade if you are purchasing 50 note cards or more, 11×14 art prints, it will automatically be shipped via priority mail.

Possibly, you would need to contact me first and let me know your “need by” date and I will respond as soon as possible to see if I can make that happen before you place your order.

RETURN POLICY

My #1 priority is happy customers, so if you are unhappy with your order for any reason, please contact me here and we will work together on a solution that is satisfactory for both of us.

If the error occurred on our end, please let us know as soon as possible and we will reprint and ship immediately.

If the error was typed/input on your end, you will have to make another purchase. Modern Pink Paper cannot be held responsible for errors on the customers end.